Agentforce is enterprise automation. Agentlytics is conversation-first — it engages visitors, qualifies with BANT, books calls in chat, guides onboarding, and supports continuously.
Most bots wait. You lose the moment.
Agentlytics connects directly with Salesforce — so every meaningful interaction from your website or product is automatically captured inside your CRM.
Name, email, company, location, device, and visited pages are synced to Salesforce leads or contacts.
Full conversation transcripts or concise summaries are attached to each record.
Includes intent score (0–100) and BANT info — Budget, Authority, Need, and Timeline.
When someone books a call or demo in chat, the meeting gets logged automatically in Salesforce.
Support requests or product setup details are logged as Cases or Notes for complete visibility.
In short, Agentlytics captures who engaged, what they asked, what they booked, and how they felt — then sends it straight into Salesforce so your team can follow up without switching tabs.
you need a proactive, lifecycle‑aware front + post‑funnel engine: detect intent, engage, qualify (BANT), schedule in chat, onboard with inline guidance, and support with context continuity.
you need enterprise agentic execution inside Salesforce across data → reasoning → actions, with deep platform governance and controls.
A side‑by‑side breakdown of how Agentlytics and Agentforce differ — and where they shine.
Most tools wait for users to type. Agentlytics acts first at peak intent — and keeps the conversation going across the entire journey.
Lightweight snippet (<5KB, deferred) observes dwell, scroll, idle, cursor velocity & exit intent → classifies session → triggers the right play in milliseconds.
Responds via configured events/flows; not built as a behavioral trigger layer for anonymous web traffic.
Auto‑switches personas with context carryover and role‑safe tone (Lead → Sales → Onboarding → Support).
Strong for building agents aligned to business tasks; personas are configured per use case.
BANT in‑chat → Intent Score (e.g., 82/100) → route to CRM/Slack and surface demo picker + case studies when thresholds hit.
Leans on Salesforce data model & flows for scoring/routing within CRM.
Native slot picker inside chat (auto‑detects timezone). Coming Soon
Typically routes to Salesforce scheduling or external links.
Explains why fields matter, validates formats/connectivity, adapts paths, seeds sample data, supports human handoff with transcript.
Can orchestrate steps through Salesforce flows; not a native inline explain/validate/adapt layer on forms.
9‑metric message‑level scoring, ghost detection with tiered nudges, post‑chat scorecards.
Oriented to execution/governance rather than per‑message QA scoring & ghost analytics.
Trusted by teams at CloudScale, FinServe, TechFlow — and more.
Run Agentlytics for experience and engagement, and Agentforce for enterprise actions. Engage, qualify, and schedule with Agentlytics — trigger deeper Salesforce workflows with Agentforce.
Yes. Drop the snippet and go live in minutes.
Absolutely. Use Agentlytics for engagement; pass data to Salesforce for workflows.
No. Agentlytics auto‑detects dwell, scroll, exits — no setup required.
PII redaction, SSO/SAML, audit logs, region‑aware storage are built‑in.
Capture intent, qualify with BANT, schedule in chat, and guide onboarding — with one AI.