A self-service knowledge library connected to your proactive AI agent. Give customers and teams consistent, instant answers across chat, portal and product.
Support teams repeat the same answers. Customers expect self-service. Without one source of truth, answers drift and cost rises.
Capture, organize, enable and optimize — everything in one streamlined flow.
Everything you need to make content useful, and keep it that way.
Natural-language queries, typo-tolerant and context-aware suggestions.
Centralize internal and external knowledge in one place.
Track no-result queries and article performance to fill gaps.
Simple editor, drafts, approvals and change history.
Control access with RBAC and private collections.
Serve content in chat, help center, app and mobile.
Publish once, answer everywhere. Your knowledge base fuels proactive support and onboarding.
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Gap analytics reveal what users search, what they click, and where they get stuck — so you can prioritize high-impact content quickly.