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Intent Detection
Detects user intent across channels.
Advancelytics ingests your docs, tags them intelligently, and surfaces the right answer across chat, help center, and product — automatically.
Works with Zendesk • Intercom • Confluence • Notion
Static steps cause confusion and drop-offs. Users need guidance, context, and the ability to ask questions in the moment.
Ingest, organize, surface, and learn — all automatically.
Connect help center, docs, and transcripts.
Auto‑categorize; map entities & synonyms.
Chat, portal, in‑product widget, API.
Track failed searches; suggest new articles.
Intent • Auto‑tagging • Synonyms • Insights
Detects user intent across channels.
Automatically tags content with high precision.
Normalizes wording so searches find the right articles.
Surfaces gaps and prompt suggestions for new docs.
Auto‑organize, enrich, and deliver precise answers — everywhere.
Classifies by topic, persona, and product area.
Semantic retrieval that matches how users ask.
Flags overlapping or redundant content.
Shows what users search but can’t find.
Keep chat and help center consistent.
Zendesk, Intercom, Confluence, Notion, Slack.
Support and Docs teams recover time while users get precise answers.
★★★★★We cut repeat queries in half — the AI finds the best doc and surfaces it in chat.
★★★★★Tagging used to be a chore. Now the system flags gaps and keeps our content fresh.
★★★★★Duplicate detection finally gave us a clean, trustworthy KB.
Automate categorization, discovery, and improvement with AI.
14‑day free trial · No credit card required